1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.
2. Delivery Location
Items offered on our website are mostly available for delivery to addresses in Canada and the USA. We also accept orders from most countries worldwide.
3. Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1- 2 business days of the date of your order. Business day means Monday to Friday, except holidays.
Please note we do not ship on Sundays. Our order should arrive in approximately 3 to 7 business days.
5. Shipping Costs
Shipping for each order is charged with a flat rate of US$17.00 no matter the quantity or size of the order.
We offer fast and safe flat rate shipping with FedEx / UPS.
Sales tax is charged for Canada according to the province or territory to which the item is shipped.
6. Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at firstname.lastname@example.org.
If you have any questions about the delivery and shipment of your order, please contact us at email@example.com.